WEBSITE TERMS & CONDITIONS

Effective Date: 07/01/2026
Last Updated: 08/27/2026

Welcome to the Oaks Eye Center website. These Terms and Conditions govern your use of the Oaks Eye Center website and its content, features, forms, links, and online services.

By accessing or using this website, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree with these terms, please discontinue the use of the website.

1. GENERAL INFORMATION

The information provided on the Oaks Eye Center website is intended for general informational and educational purposes only. Website content may include information regarding eye conditions, treatments, procedures, physicians, services, insurance plans, office information, and other healthcare-related topics.

The information on this website is not intended to replace professional medical advice, diagnosis, or treatment.

2. NO MEDICAL ADVICE

Information provided through this website does not constitute medical advice and should not be used as a substitute for consultation with a qualified healthcare professional.

Always seek the advice of your physician or another qualified healthcare provider regarding questions concerning a medical condition, diagnosis, medication, or treatment.

Do not disregard professional medical advice or delay seeking medical care because of information you have read on this website.

3. MEDICAL EMERGENCIES

THIS WEBSITE IS NOT INTENDED FOR MEDICAL EMERGENCIES.

If you believe you are experiencing a medical emergency, call 911 or go to the nearest emergency department.

Do not use website forms, email, appointment requests, SMS/text messaging, or other electronic communications to communicate urgent or emergency medical concerns.

4. PATIENT-PROVIDER RELATIONSHIP

Use of this website, including submitting an appointment request or contacting Oaks Eye Center electronically, does not by itself establish a physician-patient relationship.

A physician-patient relationship is established only when Oaks Eye Center has accepted an individual as a patient and appropriate professional services have begun.

5. APPOINTMENT REQUESTS

Submitting an appointment request through this website does not guarantee or confirm an appointment.

Appointments are considered confirmed only after confirmation has been provided by Oaks Eye Center.

If you need to cancel or reschedule an appointment, please contact our office according to our applicable appointment and cancellation policies.

6. INSURANCE INFORMATION

References to insurance plans, health plans, medical groups, or other payers on this website are provided for general informational purposes.

Participation with an insurance plan does not guarantee that a particular service, physician, procedure, medication, or treatment will be covered.

Patients are responsible for verifying their insurance eligibility, benefits, authorization requirements, referrals, deductibles, copayments, coinsurance, and other financial obligations with their health plan.

7. ACCURACY OF WEBSITE INFORMATION

Oaks Eye Center makes reasonable efforts to provide accurate and current information. However, medical information, physician schedules, insurance participation, services, office hours, and other information may change.

Oaks Eye Center does not guarantee that all website information will always be complete, accurate, or current.

8. THIRD-PARTY LINKS

This website may contain links to third-party websites or services for convenience or informational purposes.

Oaks Eye Center does not control and is not responsible for the content, security, availability, or privacy practices of third-party websites.

The inclusion of a link does not necessarily constitute an endorsement of the third-party website, organization, product, or service.

9. INTELLECTUAL PROPERTY

Unless otherwise indicated, the content of this website, including text, graphics, logos, photographs, design elements, and other materials, is owned by or licensed to Oaks Eye Center and is protected by applicable intellectual property laws.

Website materials may not be copied, reproduced, distributed, modified, republished, or used for commercial purposes without prior written permission from Oaks Eye Center, except as permitted by law.

10. ACCEPTABLE USE

Users may not attempt to interfere with the operation or security of this website; gain unauthorized access to systems, accounts, or information; introduce viruses, malicious software, or harmful code; use automated methods to improperly collect website information; impersonate another person; or use the website for unlawful, fraudulent, or abusive purposes.

11. WEBSITE AVAILABILITY

Oaks Eye Center does not guarantee that the website or any website feature will be available without interruption or error.

The website may periodically be unavailable because of maintenance, technical problems, security concerns, updates, or circumstances outside our control.

12. PRIVACY AND PROTECTED HEALTH INFORMATION

Your use of this website is also subject to the Oaks Eye Center Website Privacy Policy.

Information that constitutes Protected Health Information (“PHI”) is handled in accordance with applicable federal and state privacy laws and the Oaks Eye Center Notice of Privacy Practices.

Patients should use the secure patient portal or another communication method specifically authorized by Oaks Eye Center when transmitting sensitive medical information.

13. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Oaks Eye Center and its physicians, employees, representatives, contractors, and affiliates are not responsible for damages arising solely from reliance upon general information contained on this website or from temporary interruption or inability to access the website.

Nothing in these Terms and Conditions is intended to limit any rights or remedies that cannot legally be limited under applicable law.

14. CHANGES TO THESE TERMS

Oaks Eye Center may modify these Terms and Conditions periodically.

Changes will become effective when the revised Terms and Conditions are posted on this website. The effective date displayed at the top of this page indicates when these Terms and Conditions were most recently updated.

15. GOVERNING LAW

These Terms and Conditions are governed by applicable federal law and the laws of the State of California.

16. SMS/TEXT MESSAGING TERMS & CONDITIONS

SMS Program Description

By providing your mobile telephone number and consenting to receive SMS or text messages from Oaks Eye Center, you may receive text messages related to appointment scheduling, appointment confirmations and reminders, responses to inquiries, office notifications, patient service communications, and other service-related communications.

Consent to receive SMS messages is not a condition of purchasing or receiving services from Oaks Eye Center.

Consent

Oaks Eye Center will send SMS communications when appropriate consent has been obtained or when otherwise permitted by applicable law.

Consent to receive SMS messages applies only to Oaks Eye Center communications for which consent was provided and is not transferable to another business or organization.

Message Frequency

Message frequency may vary depending on your appointments, requests, and interactions with Oaks Eye Center.

Message and Data Rates

Message and data rates may apply according to your wireless carrier and mobile service plan.

Oaks Eye Center does not charge a separate fee to receive SMS messages.

Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any SMS message received from Oaks Eye Center.

After opting out, you may receive a confirmation message acknowledging your request. Oaks Eye Center will then stop sending SMS messages to that mobile number except as otherwise permitted by law.

Help and Support

For assistance regarding SMS messages, reply HELP to a text message or contact Oaks Eye Center at 661-228-0558.

Privacy

Mobile information will be handled in accordance with the Oaks Eye Center Website Privacy Policy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with third parties for marketing or promotional purposes.

Service providers that assist Oaks Eye Center in providing communications or related operational services may receive information only as necessary to perform those services and subject to applicable privacy and security requirements.

Medical Information and SMS

SMS and text messaging should not be used to communicate medical emergencies.

Standard text messaging may not provide the same security as an authorized patient portal. Patients should use secure communication methods provided or approved by Oaks Eye Center when transmitting sensitive medical information.

Information that constitutes Protected Health Information is handled in accordance with applicable federal and state privacy laws and the Oaks Eye Center Notice of Privacy Practices.

17. CONTACT US

Questions regarding these Terms and Conditions may be directed to:

Oaks Eye Center
5329 Office Centre Court, Suite 110
Bakersfield, CA 93309
Phone: 661-228-0558
Email: info@oakseyecenter.com